Refund/Return Policy

STORE REFUNDS/EXCHANGE POLICY

If for any reason you are not completely satisfied with your purchase, we will gladly accept your jewelry* return up to 45 days from the date of purchase with a receipt. At store locations only, exchanges may be made up to 90 days from the date of purchase. 

*Returns or exchanges of custom-designed jewelry, class rings, family jewelry, and items that have been engraved are not accepted.

REFUNDS 

Refunds will be credited back to the credit card used for the purchase. Please note: an in-store purchase cannot be returned to the on-line store.

General disclaimer

While visiting Hill Jewelry Designs, we will not collect any personal information about you unless you choose to provide that information to us. If you choose to provide this information, it will be used for the express purpose for which it was intended, such as responding to your request for information or joining a web discussion forum. We remind you that if you visit a link outside of Hill Jewelry.com, you are subject to the privacy policies of that site.

Information collected and stored automatically 

Our site automatically collects some technical information from you when you visit the site in order to give you the best possible experience. 

We use web measurement technology (Google Analytics) to automatically track how visitors interact . What we can see:

Date and time of access 

URL address of  our site webpage visited

Internet domain and IP address from which our website was accessed 

Type of browser and operating system used to access our site (if provided by the browser)

 URL address of the referring page (if provided by the browser) 

Completion or success status of the request for a webpage or other online item 

File size of the webpage visited 

This information is only used to help us make the site more useful for you. With this data we learn about the number of visitors to our site and the types of technology our visitors use. We never track or record information about individuals and their visits, and we do not share this data with anyone outside of HillJewelry.com  unless necessary for law enforcement purposes.